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Shaquana Watson-Harkness

Shaquana Watson-Harkness

Greater Philadelphia Area

Risk Manager at Chase

Risk Manager at Chase

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    Background

    A highly experienced Process Design/Data Analytics Professional with a Six Sigma Master Black Belt certification who has strong leadership, technical and analytical background with an impressive track record of more than 16years of hands-on experience in Corporate Audit, Compliance and Operations. Proven ability to successfully influence and communicate to senior level executives, identify deficiencies and demonstrate strong problem solving skills along with developing and implementing process improvement solutions within the Banking and Defense Contracting Industries.


    Status
    Other / Non Academic
    Discipline
    Other

    Job experience

    • September 2016 - present
      Risk Manager
      Chase
      Wilmington, DE

      Provide Risk Oversight within the Auto Finance Collections organization.

    • January 2014 - present
      Business Control Risk Manager
      Chase

      Perform testing and assessments of vendor financial, operations, and risk trends and develop and implement the most appropriate examination coverage (timing and extent of work).
      Perform detailed examination work (operations, transactions and systems) and document test work, and validate the hypothesis, with the goal of appraising the internal control environment.
      Adjust examination approach when necessary, in light of examination discovery, to ensure appropriate focus and exam coverage.
      Identify internal process opportunities and develop strategic plans to develop and implement solutions.
      Participate on task forces and special projects as assigned to assist clients in developing appropriate internal control systems or to monitor significant changes in control systems.
      Interact with other business experts to provide review and consulting services to JPMorgan Chase lines of business.
      Assess issues identified during exam assignments or special projects, in light of known business risks, and develop recommendations to strengthen internal controls and improve operational efficiency. Utilize knowledge of business to level set the issues and escalate as appropriate through the exam report or verbally with the business owner.
      Participate in special projects with multiple team members, including ensuring risk is appropriately assessed, overall scope and testing is appropriate, issues have been escalated and cleared with management, and issues are focused directly to the overall risks of the audit area or project in a draft report.
      Continue building knowledge of internal policies and procedures, banking and consumer regulations/laws, and accounting principles in order to implement necessary enhancements/improvements in examination coverage and to minimize the risk of noncompliance.


    Education

    • Penn State University
      3.5
      2015 - 2016
      Graduate Certification in Applied Statistics
    • Drexel University
      3.53
      2002 - 2005
      MBA in Technology Management
    • University of Pittsburgh
      2.91
      1995 - 2000
      B.S. in Industrial Engineering